Thomas Verschoren
Activity overview
Workshops
Get inspired during our workshops
Our workshops are on-site and always elaborate on a specific topic.
The workshop is a collaborative way of working and learning. By using specific scenarios we a...
Admin training
If it is worth doing it, it is worth doing it right
As an admin, you can create, modify and improve your zendesk environment.But how to do this? Where to start?
With our admin training, we assist y...
Agent Training
Prepare your team members for that magical moment
When new team members join, do you throw them to the lions? Or do you want them to feel comfortable before they start working in zendesk? To improv...
Our Zendesk trainings
We understand that tools are as good as they are being used.
if you want to manage an efficient team, you need to ensure your people understand what they are doing and how they should do it.
There...
Optimise your zendesk instance
Looking for ways to improve your existing Zendesk environment?
Has a health check been performed and do you want to take corrective actions now? Or do you struggle in creating an efficient and easy...
Our Zendesk integrations & Custom App services
Do you have a specific tool you use and want to integrate with Zendesk?
It is a shame to have to use different tools side by side, rather than a system in which everything works seamlessly together...
Our Zendesk health checks
Give your zendesk instance a well-deserved health check
Are you looking for an expert that can look into your Zendesk account and advise you in a documented manner on your Zendesk usage? After anal...
Zendesk Data Migration
So you are already using Zendesk or planning to start using Zendesk? But do you still have all this relevant information in the old toolset? It just isn’t efficient having to swivel-chair in betwee...
Scoped Zendesk Implementation
Looking for something more tailored to your needs?
Do you have more specific needs that don’t match up with our Essentials packages? Don’t worry, we’ve got you covered. We can scope your project ba...
Essentials Packages
Essentials packages in a glimpse
You’re new to Zendesk, and you want to learn from someone who has helped hundreds of clients implement Zendesk? Would you rather get started today than tomorrow? Th...
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