Thomas Verschoren
Articles
Agent Training
Prepare your team members for that magical moment
When new team members join, do you throw them to the lions? Or do you want them to feel comfortable before they start working in zendesk? To improv...
Our Zendesk integrations & Custom App services
Do you have a specific tool you use and want to integrate with Zendesk?
It is a shame to have to use different tools side by side, rather than a system in which everything works seamlessly together...
Scoped Zendesk Implementation
Looking for something more tailored to your needs?
Do you have more specific needs that don’t match up with our Essentials packages? Don’t worry, we’ve got you covered. We can scope your project ba...
Our References (trusted by our global customers)
Choose Premium Plus if you want to work with a multi-award-winning Zendesk partner with over a decade of expertise in building distinctive customer experiences.
Zendesk is the best-in-class CX plat...
Get yourself a customised Zendesk theme
Are you looking for a customised solution? Let's create a theme that meets all of your requirements. This is the easiest way to have a help center that looks and feels like your own website.
Check ...
Admin training
If it is worth doing it, it is worth doing it right
As an admin, you can create, modify and improve your zendesk environment.But how to do this? Where to start?
With our admin training, we assist y...
Optimise your zendesk instance
Looking for ways to improve your existing Zendesk environment?
Has a health check been performed and do you want to take corrective actions now? Or do you struggle in creating an efficient and easy...
Zendesk Data Migration
So you are already using Zendesk or planning to start using Zendesk? But do you still have all this relevant information in the old toolset? It just isn’t efficient having to swivel-chair in betwee...
Customise your Email Templates
Get Recognized
Companies that implemented custom emails into their portfolio, started seeing an increased engagement rate across their campaigns. As such you shouldn't be limited by the elements av...
Workshops
Get inspired during our workshops
Our workshops are on-site and always elaborate on a specific topic.
The workshop is a collaborative way of working and learning. By using specific scenarios we a...
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