Bernard Moriau

Bernard Moriau

Activity overview

Latest activity by Bernard Moriau
Bernard Moriau created an article,
Admin training
If it is worth doing, it is worth doing it right As an admin, you can create, modify and improve your Zendesk environment.But how to do this? Where to start? With our admin training, we assist you ...
Bernard Moriau created an article,
Agent Training
Prepare your team members for that magical moment When new team members join, do you throw them to the lions? Or do you want them to feel comfortable before they start working in Zendesk? To improv...
Bernard Moriau created an article,
Our Zendesk trainings
We understand that tools are as good as they are being used. If you want to manage an efficient team, you need to ensure your people understand what they are doing and how they should do it.  There...
Bernard Moriau created an article,
Continuous Improvement
Looking for ways to improve your existing Zendesk environment?Maybe you’ve had a Zendesk health check and are ready to take the next steps, or perhaps you’re finding it challenging to build a smoot...
Bernard Moriau created an article,
Zendesk Health Check
Give your Zendesk instance a well-deserved health checkOver time, even well‑configured Zendesk setups can lose efficiency. A health check provides a clear view of your system’s performance, highlig...
Bernard Moriau created an article,
Zendesk Data Migration
So you are already using Zendesk or planning to start using Zendesk? But do you still have all this relevant information in the old toolset? It just isn’t efficient having to swivel-chair in betwee...
Bernard Moriau created an article,
Scoped Zendesk Implementation
Looking for something more tailored to your needs? Do you have more specific needs that don’t match up with our Essentials packages? Don’t worry, we’ve got you covered. We can scope your project ba...
Bernard Moriau created an article,
Zendesk Implementation Packages
Zendesk implementation packages at a glimpse You’re new to Zendesk, and want to learn from someone who has helped hundreds of clients implement Zendesk? Why wait until tomorrow when you can start t...
Bernard Moriau created an article,
Our References (trusted by our global customers)
Choose Premium Plus if you want to work with a multi-award-winning Zendesk partner with over a decade of expertise in building distinctive customer experiences. Zendesk is the best-in-class CX plat...
Bernard Moriau created an article,
Why work with Premium Plus
Hi there, it is us, Premium Plus.You may have heard of us before, but let us introduce ourselves briefly.  In a nutshell: we’re guiding organizations toward a better customer experience. But we are...
  • Total activity 15
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 0

Badges

You currently have no badges.