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Zendesk Implementation Packages

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Bernard Moriau

Zendesk implementation packages at a glimpse

You’re new to Zendesk, and want to learn from someone who has helped hundreds of clients implement Zendesk? Why wait until tomorrow when you can start today? Our Zendesk Implementation Packages are perfect for you!

  • Fully-guided implementation and setup of your new Zendesk environment.
  • Clear, fixed pricing with a defined scope. Get started on the right foot in just 8 weeks.
  • Tried-and-tested best practices. Benefit from a decade of CX and Zendesk experience.
  • One-time investment: Everything you need, with no ongoing commitments.
  • Bonus: Custom email template and help centre theme.

Why choose a Zendesk implementation package?

  • No in-house Zendesk expertise? Our seasoned consultants guide you through every step, from setting up your Zendesk environment to training your agents, ensuring you benefit from best practices honed over years of experience.
  • Smooth adoption. Your agents need to be trained on the ins and outs of Zendesk before they start using the tool, and you would like experts to share their knowledge, tips, and best practices.
  • Immediate results. You want to get hands-on with your new customer or employee experience management tool and start seeing improvements straight away.

Let’s get your team to properly adopt Zendesk, improving their effectiveness right away. We can help you kick-start your journey to a better customer experience!

Zendesk implementation packages include:

  • A dedicated CX Consultant
  • Premium Plus’s 10+ years of Zendesk and CX expertise and best practices
  • Complimentary help centre theme (with Self-Service & AI Agent)
  • Free branded email template
  • Hands-on agent training
  • Go-live assistance

Choose your perfect Zendesk implementation package

  1. Ticketing: Improve efficiency in managing tickets and lower your response times.
  2. Self-Service: Reduce support ticket volume by enabling customers to help themselves.
  3. AI Agents: Automate tickets, offer even better self-service, resulting in lower workloads for agents and improved customer and employee satisfaction.

Enhance your Zendesk experience with add-ons:

  • Voice
  • Reporting
  • Agent Copilot

Ready to elevate your customer or employee experience? Let’s make Zendesk work for you today.

 

Interested in a quote?

Reach out to us!

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